How you going to benefit once you decide to use this portal
Unlimited team member onboarding
Technicians’ login and request management portal
Unlimited customer requests
Unlimited Service category creation
Unlimited Service sub category creation
Service level agreement set up – TAT set up
Admin login & Service request management system
Service request management system
Super search option for searching historical records
Live chat integration facility
WebApp facility to install software in mobile and desktop
WebApp branding
Customer login full customization for branding purpose
Admin panel colour code customization
Data analytics report on
Custom date report, 1 week, 1 month, 90 days instant report
Graphical summary on service requests’ status
TAT exceeded case alert
Top 10 clients on basis of Service requests made
Service category-based request completion status report
Technicians’ performance rating individual
Technicians’ productivity graphical report
Overall organizations service rating
Free upgradation to new feature release
Customer view for tracking old service requests’ status
Forget about yearly payments. Money is important for everyone. So only pay for your use.
Our intelligent monthly plans will allows you to pay only if you need. Our customers can start with 15 days free trial with all our features. If you don't like no one push you to purchase SP. Start your free trial today.
We offer subscription based facility which means you need not invest on purchasing hardware like servers. You need not invest lakhs for software development. You will never need to hire a software developer and database management expert in your organization to do the maintenance part.
So total you will have to invest Rs 5, 40,000 per year for this. But with this service portal, you are going to save Rs 5,30,000 per year!
And we will be with you for continuous support. Our engineers are evolving this product daily and new features are keep on adding. In case you need to have any additional feature, we welcome you to provide us suggestion and if it is commonly applied, we will add those features to you at free of cost!
So total you will have to invest Rs 5, 40,000 per year for this. But with this service portal, you are going to save Rs 5,30,000 per year!
And we will be with you for continuous support. Our engineers are evolving this product daily and new features are keep on adding. In case you need to have any additional feature, we welcome you to provide us suggestion and if it is commonly applied, we will add those features to you at free of cost!
By Using SP, all your service records are stored in our secure server. You will never loss your history.
Restrict your users according to your interests. You can set your application as private or public.
Give 24x7 hassle free support without having a global team. Our inteligent notifications will notify you when new requests are coming
SP's reports tool will helps to understand your staff's productivity easily and manage your team more comfortably
Sp's Inteligent TAT control will be automate TAT timings and will give you reminders to avoid customer escalation
Customer satisfaction is our prime goal. Let it should be Yours
Customer controls, Service controls, Technician controls, Application controlls everything can be controlled by yourself with someone's help.
Our inteligent system will help you to plan a strategic approch towards your business according to your business and customer satisfaction to make your business #1
We have discussed with thousands of Indian companies and understood that a simple and easy to use customer service portal is the need of the hour. This service portal is demanded by you and created for you. We mission ourselves to make Indian MSME with all the technical tools that are needed for their business inorder to enable them to scale up further and therby making India from employee oriented to employer oriented.
We work hard to support Indian MSME with technological tools to make their business easy to handle and thereby reducing their upfront investments and cutting down their operational costs. We aim to enable take off of Indian start ups with very less investment.We are backed completely by LiveAs Technologies, one of the best software companies in India working for the upliftment of Indian MSMEs.
